JULY 2010

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White Papers and Thought Management

White papers, objectively presented and effectively distributed, can be a useful tool in establishing and reinforcing strong client relationships. By sharing your expertise, you build brand equity and move your organization toward a goal of thought leadership.

Develop Compelling Content

What kind of content will resonate best with your target audience? Content developers must be able to demonstrate knowledge and emphasize the uniqueness of one solution over another in an unbiased manner. Educate the reader by sharing information, and state your case for the right solution.

Stand Out with Simplicity

To do this effectively, much like other content development processes, understand the target audience and consider the time investment in reading white papers. Too often, white papers are overly exhaustive reviews of a trend or product that can be more confusing than useful. You can counteract this by providing engaging, succinct information.

Keep it simple. Industry jargon and acronyms, while familiar to you, may not be known to your readers, causing more harm than good to your brand.

Accurately Analyzing the Customer

Analyzing response data from those who download a white paper can be an effective gauge of true interest in your product or service. Whether distributed through your own web site, via an online marketing campaign or a topically focused web destination, you can pre-determine the type of information you want to collect and easily discern buyer interest versus browsing behavior.

The information gathered will certainly go into your CRM system, but the long term goal is that when your customer or prospect needs a product or solution they’ll recall your white paper and turn to you for answers to their problem…viewing your firm as the industry thought leader.


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